Online Store Returns & Exchange Terms

The following terms apply only at Vogue Diamond Virtual Store:

 

As you will deliver the order, you will also see that the jewellery offered at the Virtual Store is much more beautiful than the photographs.

 

However, you can return all the items you have purchased from the Virtual Store by returning them within 14 days of the delivery dateexcept for the initial engraved wedding bands.

 

In order to use this right, the decision of withdrawal must be reported to voguediamond.co.uk within the period of 14 days.

 

You can use the contact form for notification.

 

In the event that you receive a refund without confirmation from voguediamond.co.uk , your refund will not be accepted and your refund will not be received.

 

The consumer can not use the right of withdrawal in the goods which are produced in accordance with the very special requests and demands of the consumer or which are customized by making changes or additions on them.

 

Your order you wish to return must be shipped to us as we will send it to you, complete with product, invoice, delivery note, certificate, insurance forms and gift products. VAT and other legal obligations, if any, are not refunded for products not originally invoiced.

 

 

After the arrival of the Iodine, the products are returned to the bank account if they are given by credit card, money order / EFT.



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